Contact Us

We’d love to hear from you. Get in touch with us! 
 

We would love to hear your thoughts about our products and answer any questions you may have! Please feel free to call us or get in touch using the form below.
Sacred Peak Marketing, Inc. (Tribu)
Address: #3 Felix Baez St., (Formerly Daang Hari)
Perpetual Village, Brgy. San Martin de Porres,
Km. 16 East Service Road, Parañaque City 1700

Landline

(632) 837-1531
(632) 837-2047

Mobile No.

0998 599 9413

Monday to Friday, 9am to 6pm only

 



129 thoughts on “Contact Us

  1. Rose says:

    Hi my biggest problem as a woman is there’s no available tribu smaller size available in department stores. Im currently here in mall of asia and search for the right fit but stores told me they only have sizes for men. Frustrating. Where can i buy tribu size 6 woman sandals for hiking? I bought 2 in the past years and now it seems scarce. What happen

    • shopadmin says:

      Hi Sir, we have a sole distributor of Tribu in the Philippines. We can forward your contact details, just give us your complete info.

      Thanks and regards,
      Tribunation

  2. m. supremo says:

    I recently boughtthe subanon sandals at a department store. While descending mt maculot, the soles came off! Where can i have this fixed? I paid good money for it. I was honestly disappointed. My previous tribu sandals lasted me 5 years.

    • shopadmin says:

      Hi Mr. M. Supremo sorry for your bad experience with our product. Can we have your contact number so we can address your concern. Thank you!

  3. Joe Winn says:

    Can I buy from the USA? My wife has a pair of Earth and Rasta thong sandals purchased a few years ago in a surf shop in Florida and our dog chewed the Earth pair. We can not find them any where in the USA but she loves your sandals so much that I am trying to find another pair for her.

  4. Jeff says:

    I am flat footed person, and i think some of your sandals were only for those who has slim feets. As my experience before, I wanted the design of Bagobo or banawe, unfortunately, it doesn’t fit me. But luckily, I was able to find the Mangyan design which fits me. THANKS!

    Would it be possible also to have a wider sandals for the flat footed person, like me?

    On the other hand, are you open also for distributing your product abroad? If so, i am interested to be your dealer and promote your product here. Could you provide me your email address, so we can discuss further.

    Kind Regards,

    Jeff

  5. Marvin Chua says:

    Hi. I have always liked Tribu sandals, they are very durable. However, the second pair I bought a couple of months ago is showing signs that I,m about to lose the sole.. I’m quite disappointed. Is there anything that you can do to repair my second pair?
    Thank you!

  6. chevalier dancalan says:

    hi im jeb i have an outdoor shop here in ilagan city isabela lots of our clients looking for tribu sandals.hope you can help me to be one of your trusted dealers. our business runs almost 3 years. here is our contact no.09254400224.

  7. Myly Rufia says:

    Hi! Wala kasi size 5 sa Tribu stores malapit samin kaya nag oder po ako online.. Nagbabakasakali lang. Available po kaya yung size ko?
    Kelan ko po makukuha yung order ko po (#3393)? Kailangan na po kasi this sunday.. Cabuyao,Laguna area lang po.
    Maraming salamat po at Happy New year! 🙂

    • shopadmin says:

      Hi Ma’am Myly,

      Available po ang Size 5 na order ninyo, kaya lang po hindi po iyon kaya kahapon, wala po kasi kaming office mula Dec. 30, 2015-Jan 3, 2016.

      Thank you.

  8. noriemelle says:

    Good day. I order just now, order#3404. Valid po ba? And gusto ko sana palitan yung size, pwede pa po kaya? Nag-reply po ako dun sa nagpadala ng order# pero walang. Sana bago ma-process mapalitan yung size. Thank you for further response.

    • shopadmin says:

      Hi Ma’am,

      Subanon Maroon Size 6 is available, but you didn’t place your order yet until today, so we can’t assure you if it can be delivered tomorrow. Our delivery lead time is 2-3 days upon order in COD or upon payment (if its thru dragonpay, creditcard or bank payment).

      Thank you.
      Tribunation

  9. moogler says:

    Hi! Pwede po ba gumawa kayo ng video or picture kung paano i-adjust ung subanon sandals? Nakalimutan ko po kasi kung alin yung adjustable at hindi tapos medyo mahigpit din po lahat baka kapag mali hatak ko masira, sayang naman. 🙁

  10. mmandigma says:

    Hi po pag nag order po ako online ng item ilang araw po delivery?kasi oorder sana ako ng subanon sandals (maroon) size 5 for women kaso wala po ako mahanap sa malls dine sa amin sa batangas. kelangan ko po sya ngaung thursday. .
    magkano po delivery charge? Okay lng din po ba kung pede nyo iconfirm sa akin thru text?

    Thanks po!

  11. Sms0727 says:

    Hi Good Afternoon. May I inquire regarding the status of order #3482. Upon viewing on my account it’s still for processing. I placed my order yesterday and im within manila area, would it be possible to receive it on or before thursday since i’ll be needing it on Friday. Would like to hear from you re this. Thank you very much! 🙂

  12. mmandigma says:

    Hi,

    Nakausap ko si Ms.Nancy from your office about my order. Baka po pwede mkiusap n sana madeliver sya hanggang khit thursday. Kelangan ko po kasi sya ng friday. Slamat po and looking forward to the delivery.

  13. Pao says:

    Hi TRIBU! Tatanong ko lang kung saang outlet nyo merong mga trekking pants na available at pwedeng maisukat? Manila, Makati, Mandaluyong area. Thank you!

  14. gempie says:

    Hi,

    I’m wondering why the status of my order (order#3488) is still on hold (via Tribu Nation) even if I already paid for it thru BPI and I have sent the copy of my deposit slip and I haven’t received any confirmation if the Tribu Nation actually received my email, I even needed to send them a text message to know. It would be nice if I can actually know the status of my order either thru Tribu Nation My Account, email or text message. Thanks!
    P.S. Hope I’ll receive a feedback at least here.

  15. nessieruizmallari@gmail.com says:

    Hi I am planning to buy SUBANON.
    What size kaya ang mag fit sakin perfectly?
    Size 7 ako sa womens.

    Thanks!

  16. Gretch says:

    Hello Tribu Nation,

    Would like to inquire if you have stocks avaible of Subanon (Black), Size 5 for Womens? 2pairs of this to be exact.

    Would like to purchase it online but it is on backordered, does it mean it will literally takes 7-14days? Since I will be needing it this coming March 7.

    Or do you have any delivery that I could go to, on any of your outlet within Mandaluyong Area so I could have it reserve and purchase the item.

    Thank you.

  17. cathy17 says:

    Hi yung sizing ba ng slippers nio is the same with the hiking sandals?usually sa mga shoes like Vans nasa 23.5 cms to 24 cms po aq what size po kya ang kunin q for subanon desig maroon..size 6 ba or size 7..Do you accept COD.

    • cathy17 says:

      Hi may order number is 3708..pede pacheck if active and can I still change the date mode of payment?I wanted COD but hndi ko sya makita. I accidentaly click Bank payment..Hoping for your immediate response. Thank you.

      • shopadmin says:

        Hi Ma’am,
        Thank you for your order, but our COD mode of payment is currently disabled because of some technical issues.

        • cathy17 says:

          Can i change my mode of payment sa active order q?Would you mind checking order number 3708 is it under Maria Catherine Darang. how long bago q mareceive order q?thank you.

  18. cathy17 says:

    Hi may order number is 3708..pede pacheck if active and can I still change the date mode of payment?I wanted COD but hndi ko sya makita. I accidentaly click Bank payment..Hoping for your immediate response. Thank you.

  19. Ishy says:

    I have a tribu bagobo sandals used for less than a year. The strap between the big toe and middle toe is damaged. Can i have it repaired? If yes how? Ive inquired through your kiosks inside tobys and some sports houses in sm north edsa but was told that tribu sandals are disposable and if damaged, i need to buy a new one. Hoping for a prompt reaponse. Thank you

    • shopadmin says:

      Hi,

      It would take 2-3 working days upon payment confirmation. But if its back ordered, it would take 7-14 days.

      Thank you.

  20. Sam says:

    Hi I’ve been trying to find the Mangyan Classic in my size (5 mens) and I am unable to locate it anywhere. It’s not in your online store either. I prefer the Mangyan Classic Style with the plain insole as I am not a fan of the ridges you have in the styles available online. Where do you think I can find a pair? Thanks!

  21. cathy17 says:

    Please cancel order 3708..I cannot pay it through bank.I will place another oder and will pay using credit card.Thank you.

  22. Memae says:

    Good day, do you have smaller sizes that 6 for Suabanon sandals, all my friends have it but the fact i have smaller feet i cant buy one.
    Or do your store customizes sandals for such cute feet of mine, haha.

    • shopadmin says:

      Hi Ma’am,

      Sorry to hear that. We don’t have Subanon for kids but we will consider your concern for our future plans.

      Thank you.

    • shopadmin says:

      Hi Ma’am,

      Your order#3717 has a back order of Mangyan, it is supposed to take 7-14 days but we were able to have the stocks last thursday and have it picked up by the courier yesterday. It may be delivered to you within 2-3 working days.

      Thank you.

  23. Aljon Angeles says:

    Hi Shopadmin,

    This is regarding with our order # 3759. We already settle and deposit the payment. deposit slip was sent via email by Dona Romero last May 5. But, until now, we still haven’t receive any response from your end. We badly needed the items (sandals) this coming Wednesday morning.

    Please let us know if you need any information on my end.

    Best Regards,
    Aljon Angeles

  24. zi.mendoza22 says:

    hi! my subayon sandals arrived last friday,but the size is so big for me. may i ask if i can have it replaced for a smaller size and how? nag-based lang naman po ako dun sa size chart provided nyo, nag-try po ko ng sandals sa kiosk nyo sa mall, size 6 po ang kasya sakin. thanks! i hope you may help me on this.

  25. arleegail says:

    Good afternoon. Is cash on delivery applicable when we order a product in your website? And how many days would the delivery be? Thank you.

  26. Jamie M says:

    Great products – my current pair have lasted me 3 years … when will you be able to ship international / hong kong!?!?!?

  27. Jessa says:

    Nag deposit nko kahapon sa BPI pra sa order ko at nag send nadn ako ng email pero wla pading response about doon kung ok nba ung sa order ko at sa payment ko.

  28. Virginia says:

    I love you sadals same with my husband the problem I can’t fine here in USA. Where can I buy your products? Thank you

  29. Joe W says:

    Do you ever plan on selling to the USA? I continue to want to buy 2 or 3 replacement tribu flip flops for my wife (the dog chewed them up) but I still can’t get them from you yet.

  30. Rhon says:

    Hi. San po ba may available outlet n meron bilaan (black/white) size 7 or 8… mandaluyong area po na malapit … salamat

  31. noemie_lumbang says:

    Where can i download the return slip/form? I just received my order today.but it does not fit to my feet 🙁 so sad i need it on saturday.

  32. Meriah Yvonnie says:

    hi, i ordered online yesterday for a Subanon Maroon size 7, please change it to size 6 -womens. I am calling now and no one is answering the phone.

  33. KJ says:

    Hi there. Ur tribu nation website doesnt tell me if the item is on stock or not. I want to buy 1 Mens Bilaan Green sz 10, 1 Womens Bilaan White sz 6. But i cant wait for 7-14 days. How will I know if its on stock and that I can have it for 3-5 business days? I am ready to pay but I need the item within 3-5 business days shipped to Baguio City.

  34. KJ says:

    Hi Tribu. Can i please get the tracking number when u ship the bilaan sandals i ordered? Order: 3854. I paid last August 4. Its already August 8.

  35. vidalrandy@gmail.com says:

    Good day!
    I just want to followup my order, I placed it last September 8, 2016 and i paid it using GCash i already received the payment confirmation from dragon pay stating that payment is successfully process. Can you please give me an update regarding my orders whereabouts so I can track the delivery arival.
    My order number is 3911
    Thank you.

  36. vidalrandy@gmail.com says:

    Good day.

    Please check my order status wherein until now was not arrived since it’s almost two weeks when I placed it.
    Here is my order number 3911
    Thank you.

        • shopadmin says:

          Hi Sir,

          Sorry about this, we will address your concern with Xend for it took them 10 days to deliver your order. Their commitment with us was 3-5 working days only for provincial shipments.

          Thank you.

  37. hoqnq says:

    Good Day! Would like to inquire about order # 4115 . I’ve paid the order thru paypal but the status is still pending payment. Thanks in advance..

  38. Mace says:

    Hi there,

    Would just want to ask if there are any available stores you have around Angeles City, Pampanga, ME and my friend would like to buy our Subanon (maroon) before our trek by the end of this month? Thank you.

    Looking forward to your response! 🙂

  39. Glen Mark Anduiza says:

    January 15, 2017

    Tribunation

    LETTER OF OFFER

    Good day!

    GHL Systems Philippines, in partnership with GHL BANKARD, would like to offer you a variety of Point-of-Sale (POS) terminals that will allow you to accept credit and debit card transactions.
    We are the leading end-to-end Payment Services Enabler in the region, with the largest POS terminal base maintained in Asia Pacific, we seek to embark on a long-term partnership with Tribunation via our merchant acquiring services.

    Availing the POS will open new opportunities to tap in the spending power of 10+ million credit cardholders in the Philippines today.
    By using the POS terminal, you will have the best opportunities to increase your sales, attract new customers, accommodate tourists and foreign customers, eliminate risk of fake bills, provide faster and more convenient transactions, secure and minimize cash payments and prevent cash mishandling and theft.
    OUR ADVANTAGES:
    • 2 Weeks Application process
    • Competitive Rates & Packages
    • Complete range of payment networks
    (VISA, MASTERCARD, JCB, Banknet)
    • Nationwide Operations
    • 24/7 Helpdesk | Faster servicing, maintenance and support
    • Deployment of advanced standards, high-quality POS terminals
    • Organized Settlement proceeds confirmation

    MERCHANT PAYMENT SOTUTIONS:

    • Electronic Data Capture (EDC): We will carry our latest POS terminal models to enable you to electronically process both Visa, MasterCard and JCB card transactions for Credit and Banknet for Debit Cards. The terminal enables fast authorization, better fraud prevention and easier reconciliation and facilitates electronic payment settlement.

    MERCHANT EDUCATION AND ASSISTANCE:

    • Orientation will be conducted once we install GHL Bankard terminals. This will cover Visa, MasterCard and JCB acceptance procedures, security features of credit and debit cards and advise your staff on the latest fraud prevention procedures.

    • In addition, GHL Helpdesk is available 24/7 via 7-449-445 to assist your staff should they encounter problems, order terminal rolls or make general enquiries.

    FINANCIAL REPORTING:

    • Sales performance and reconciliation, GHL Bankard will provide timely reports on the previous day’s transactions and amounts credited to your nominated Settlement/Bank account.

    We are pleased to offer you these services at the following Schemes:

    FOR MOBILE GPRS TERMINAL/WIRELESS TERMINAL
    • 3.0 % exclusive of 0.5% WHT- Merchant Discount Rate
    • No Monthly Rental
    • Php300,000 -Monthly Sales Transaction Requirement
    • No Installation fee
    • Minimum 2 Years Contract

    FOR DESKTOP GPRS TERMINAL
    • 3.0 % exclusive of 0.5% WHT- Merchant Discount Rate
    • No Monthly Rental
    • Php250,000 -Monthly Sales Transaction Requirement
    • No Installation fee
    • Minimum 2 Years Contract

    FOR DIAL UP TERMINAL
    • 3.0 % exclusive of 0.5% WHT- Merchant Discount Rate
    • No Monthly Rental
    • Php200,000 -Monthly Sales Transaction Requirement
    • No Installation fee
    • Minimum 1 Years Contract

    **All schemes are subject for bank approval**
    We hope that you find this proposal relevant to your business and we are looking forward to initiating a fruitful and strategic business partnership with you.

    Yours Sincerely,

    Glen Mark T. Anduiza
    Merchant Sales Officer
    GHL Systems Philippines, Inc.
    6F One Corporate Plaza, 845 Arnaiz Avenue,
    Legaspi Village, Makati City
    Contact: 0905-281-3534

  40. IanBenedicto says:

    Good day, i was trying to place my order, wala s choices ang COD pero nklgy s FAQs pwede ang COD, my location is w/n Metro Manila. Masconvinient kc ang COD pra sken.

    • shopmanager says:

      Hello! Sorry sir, we no longer offer cod. We have updated our FAQs.
      Payment options are bank deposit, dragon pay, pay pal and use of credit/debit card.

  41. Celine Minna says:

    Hi there! I was trying to get in touch with you thru phone call but to no avail. I just would like to ask if the “BAHAG” style is also available in store outlet? Thank you.

    • shopmanager says:

      Hello Ma’am! Apologies for that. Yes, bahag style is available in our store outlet but we cannot guarantee the availability of stocks thereat.
      Better to purchase online plus you can avail our promo.

  42. gelai says:

    hello po.nareceive ko na po yung order ko na subanon sandals size 6 kaso mahaba po sya sa akin.pwede ko po ba syang palitan ng size?

  43. gelai says:

    hi po.nareceive ko na po yung order ko na subanon sandals size 6 kaso mahaba po sya sa akin.pwede ko po ba sya palitan ng size5?

  44. shamanemendoza says:

    Hi. May I know the status of my order? I should be receiving my item within 2-3 days. I already paid for it through PayPal. Transaction #4726 last 7-26-2017

  45. Ma. Loida Padulip says:

    My whole family are loyal to Tribu due to the durability of your slippers, until I bought my latest pair at Tobys SM Bacoor. I bought it in October 2017, before my holiday trip now and when I washed it (just a quick splash of water), waaahh 😭😭😭 It’s as if you used the cheapest rugby or glue. What changed Tribu?? Your quality deteriorated?

  46. Ira Solang-Toyokan says:

    good day! just received it this morning but it’s a bit small. can i have it exchanged for a size 6? how is the process po

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